BCM 4.0 adds exciting new capabilities to the Nortel BCM 200 and Nortel BCM 200 platforms and drives many of the benefits of the Nortel BCM50 across the entire BCM portfolio. With the 4.0 release, BCM continues its leadership as an integrated solutions platform for the small site SMB and Enterprise market place, providing leading edge capabilities that are second to none.
BCM 4.0 has been specifically designed with a platform that can be profitably positioned into small and Medium site locations and in both standalone and multi site networks. Considerable efforts have been made to improve and streamline this solution to reduce the cost of deployment while also offering distributors with expanded opportunities to generate revenues through complementary network and service offerings.
The BCM 4.0 is a complete "in the box" converged solution with a host of advanced applications preloaded and ready to go. Voice, FAX, Unified messaging, Intelligent Contact Centre and CTI are all available through simple key code enablement, and do not require the addition of external servers or hardware. With the ability to enable features remotely, these applications can be activated and programmed on deployed Nortel BCMs without having to visit the customer's premises.
BCM 4.0 offers the new Element Manager capability, initially released on the Nortel BCM50, that substantially reduces the time associated with system programming at installation and in on-going management. The graphical user interface provides enhanced information capture and entry capability and the streamlined hierarchy will provide much faster screen access. In addition, BCM 4.0 reintroduces set based administration for telephony and voice mail programming. This provides Norstar installers with a familiar management interface, thus easing the introduction of BCM from a training perspective. Note that this will be a secure implementation requiring user login and password to use.
Common operational tasks such as performing backups and applying software updates will be easily handled with the optimized tools included within the Element Manager.
BCM 4.0 provides a number of new applications capabilities that further enhance the solutions that can be created to meet individual customer needs. These include Ad-Hoc conferencing capabilities for up to 40 simultaneous users, restructuring the Call Centre offerings to provide greater flexibility in solutions development, supporting Unified Messaging in the Citrix environment, and Call Pilot enhancements including expanded greeting tables and CCR trees.
BCM 4.0 offers significant new security enhancements, many of which were introduced in the Nortel BCM50. These include password enhancements, account enhancements, increased interface security and audit logging.
To support the rapidly growing deployment of VoIP solutions on BCM, the following capabilities will be included with the 4.0 release: Proactive Voice Quality Monitoring (PVQM), Voice enabled WAN, and expansion of the IP Telephone portfolio to include the IP Conference Phone (2033), 1120E, 1140E, and the IP Key Expansion Module.
With BCM 4.0, SIP support will be expanded to include SIP interoperability with the CS1000 and MCS5100, support for MCDN features on SIP trunking and T.38 FAX support on SIP trunks.
Please contact us so that we can run through the various options with you, ensuring that you get a system that fits your exact needs perfectly.
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